INTRODUCTION

Stipped (referred to as “us,” “we,” or “our” as the context may require) respects your privacy and is committed to protecting your personal information as disclosed in Stipped’s Privacy Policy posted at www.dowc.com. This SMS Privacy Policy is an addendum to that Privacy Policy and specifically explains how we collect, use, and share information when you opt in to receive SMS messages from us.

INFORMATION WE COLLECT

When you opt- in to our SMS program, we may collect:

• Your mobile phone number
• Your name (if provided)
• Consent to receive SMS messages
• Preferences related to message types (e.g., promotions, reminders)

HOW WE USE YOUR INFORMATION

We use your information to:

• Send SMS messages to you that you have opted-in to receive
• Provide updates regarding the Company’s services, promotions, or service-related notifications
• Improve our messaging services and customer experience

SHARING YOUR INFORMATION

We do not sell, rent, lease, transfer, disclose or otherwise share your SMS opt-in data, mobile telephone numbers collected for SMS purposes, or consent records with third parties or affiliates for their own marketing, advertising, promotional, or lead generation purposes. SMS consent is not shared with third parties or affiliates for marketing purposes.

We may share your information with trusted service providers, such as SMS gateway operators, cloud communication platforms, and customer support vendors, solely to facilitate the delivery and management of SMS messages on our behalf. These service providers are bound by contractual obligations to protect your personal information and to use it only as necessary to provide the services requested by us.

CONSENT TO RECEIVE SMS MESSAGES

By opting into our SMS program, you expressly consent to receive informational and/or marketing text messages from Stipped at the mobile telephone number you provide. Consent to receive SMS messages is not a condition of purchasing any goods or services.

We may maintain records of your opt-in, consent preferences, and opt-out requests as necessary to demonstrate compliance with applicable laws, regulations, and industry requirements.

YOUR RIGHTS

You may:

• Opt-out of SMS messages at any time by replying “STOP” to any message.
• Request assistance by replying “HELP” to any message or by contacting us at: [insert Stipped support email].
• Request access to, correction of, or deletion of your personal data by contacting us at [insert Stipped support email]

SMS PROGRAM TERMS

Message frequency may vary depending on your interactions with us and the type of SMS communications you elected to receive.

Message and data rates may apply. Please contact your wireless carrier for details regarding your messaging plan.

Participating wireless carriers are not liable for delayed or undelivered messages.

DATA SECURITY

We maintain administrative, technical, and physical safeguards designed to  protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

COMPLIANCE

This policy is designed to comply with:

• TCPA (Telephone Consumer Protection Act)
• CTIA Messaging Principles
• 10DLC registration requirements, including:
• Prior express written consent
• Clear opt-out instructions
• Identification of sender in initial message

1. We honor opt-out requests promptly and maintain procedures designed to comply with applicable federal and state laws and industry standards governing SMS and text message communications.

CHANGES TO THIS POLICY

We may update this SMS Privacy Policy periodically. Changes will be posted on our website and will be effective immediately upon posting.

CONTACT US

If you have questions or concerns about this policy, your personal information, or our SMS program, please contact: Email: support@stipped.com.